Information is the life blood of any business or organization, yet most organizations struggle to find what they need, when they need it, and how to manage what they know. Information management is highly related to business strategies, processes and business growth. It is not limited to a single department in the organization or a particular set of employees. It cuts across all areas of the organization. Information about business strategy, lessons learned, and the corporation’s future plans, is very important to ensure business continuity and progress. In today’s Digital age, organizations should be able to get the right information to the right person at the right time with speed and accuracy.

This 3 day training program provides insights into the value and theory of records and information management and the basic skills of the profession in records inventory, retention scheduling, classification, storage, and in planning and managing a records management program.

Course Content
 Introduction and Definitions to records and information management and its core components
 Life-cycle of Records
 Records Inventory: Records inventory process for paper-based and electronic records and analyzing the results of the inventory for further evaluation of the information holdings
 Identification and naming of Record Series
 Records Classification and its importance and standardizing terminology through classification to facilitate access to physical and electronic records
 Functional classification system and hierarchical scheme
 Retention and Disposition Schedule
 Records Storage and Protection: Consideration of options for storage and protection of physical and digital records
 The role of the Records and Information Management professional in the digital world
 Needs Analysis: Shows the importance of analyzing user needs as preparation for adopting a records management program or reviewing an existing one

Target Audience
Participants from diverse professional backgrounds; Managers, human resource personnel, researchers, information managers, library staff from academic institutions and special libraries, knowledge managers, archivists, records managers, information technology staff, administration staff, lawyers and the para-legal personnel, financial services personnel, executive support staff, Senior managers, and operations staff.